Can I export metadata from my Message Vault?

We have added the option to export metadata for Message Vault subscribers.

Downloading the metadata can provide Zello usage analytics. The download provides a CSV sheet containing:

  • Timestamps
  • Message type
  • Sender, recipient, and recipient type information
  • Message duration
  • Image source information

1. Sign in to your ZelloWork management console and navigate to the History tab

2. Select and apply search filters. You can filter out by time and date, contacts, media type, or message type. Note: Metadata only exports the oldest 10,000 messages. If your search results in 10,000+ messages, you can narrow down your results by applying a time and date filter. 

3. Select the Export Metadata button



Questions? Contact us or submit a new ticket for support-related inquiries.

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