Message Vault is the ZelloWork add-on feature that saves all user and channel communication to the cloud.
From the history section under your management console, you can:
- Filter by date, recipients, individuals, channels, and type of message
- Play voice messages, open images and read text alerts
- Download voice messages and images
- Download the metadata for your saved media
Message Vault is $4 per user/month, applied for all users in your base plan. You can add Message Vault from the Billing section of the management console.
If you don't need to save all messages to the cloud, you'll still have access to regular device history which is included in your base plan.
If you have any questions, please contact us.