Zello Work Message Vault

When Message Vault is enabled, all messages sent over a network—voice, image, and text—can be accessed through the admin management console. These messages are stored on the cloud for up to 2 years, making Message Vault a beneficial option for companies that have archival and retrieval policies regarding communication. 

Why use Message Vault?

Message Vault allows admins to perform the following actions:

Accessing Message

Message Vault can only be accessed through the admin management console. 

  1. Go to yournetworkname.zellowork.com
  2. Click History. A list of all messages sent in your network will appear.
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Message Vault vs. Local History 

As part of your base Zello Work plan, individual message history is saved locally on a subscribed user’s device. This history, however, cannot be accessed by admins through the management console, and is dependent on the user device’s available storage. 

  Message Vault Local History
Accessible by admins via management console yes no
Saved on the cloud yes no
Premium feature yes no

To add Message Vault to your subscription, go to Billing > Add-ons

Questions? Contact us or submit a new ticket for support-related inquiries.

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