Can we import or export user data?

The ZelloWork console has both an import and export option to help you manage a large number of users. 

Importing users

You can import up to 15,000 users using a comma-separated value (CSV) file instead of adding them one-by-one. Go to “Users” and select “Import users” link. The import will not create channels, so make sure channels are created import.

The “Import users” page shows you how to create the CSV file for import. Ensure the labels match what you see in this example.

To edit existing users, you only need the username and any other fields you want to edit in bulk. For example, username and channels as fields will simply edit the channels for the list of usernames you provide. 

Exporting user data

You can also select “export users” for a text list of user information. For each user, the export data shows username, email, display name, job title, tags, channels and contacts.

You can copy the exported data and paste into an Excel file to make any needed changes and import again.

Questions? Contact us or submit a new ticket for support-related inquiries.

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