How do I update my Blackberry device?

All Blackberry devices must be updated to version 1.42 or above to work with Zello's latest encryption. 

To update Blackberry follow the steps below:

1. Go to [YourNetworkName].zellowork.com on a web browser. (This example uses mycompany.zellowork.com.)

2. Select “Download Blackberry app.” Then download the application.

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3) Select "Replace" when a pop-up box asks if you want to "Replace version *.** with version 1.42".

4) Reboot.

5) "Allow" the application permission to access your phone information.

6) Open the application after your phone has rebooted.

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Questions? Email support@zellowork.com.

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