Choosing a channel type

Channels simplify group communication. Zello channels can have an unlimited number of users. ZelloWork offers three types depending on your needs:

 

Group

Dynamic

Hidden

Contacts see and can talk to others on the channel

Yes

Yes

No

Contacts see and can talk to users in their contact list

Yes

No

Yes

 

Group Channels are ideal for those who need to communicate often, such as teams, departments and work groups. All users in the same channel will see each other in their contact list.

Dynamic Channels allow users to connect and disconnect from the channel from their own app. These channels are useful for groups where being online at all times is not convenient, but they can still connect as needed. For example, a supervisor can connect to a dynamic channel when he or she needs to talk to his team and disconnect when he or she is done. 

Hidden Channels allow users to see and communicate one-on-one with users listed on their contacts list, but it prevents them from communicating with everyone in a channel. This is a convenient way to connect many contacts to each other.

 

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