Editing maximum message length and interrupt settings

New channels have a default of no time limit for the length of messages that a user can send, as long as no one else is trying to talk in the channel. If someone else is trying to speak, the default interrupt time is one minute. 

To customize these two settings for a specific channel, Admins can use the Channels Details>Advanced Settings screen. Interrupt times can be set from 0 to 20 seconds. Maximum message length can be left as unlimited or set to 5/10/20/30 seconds or 1/2/5 minutes. 

To customize interrupt time and message length for all channels in the network, Admin should go to Settings>Common settings on the Management Console. 

Editing message length and interrupt settings

  1. From the Channels list, select the channel you want to adjust
  2. On the Channel Details section, tap on the Advanced Settings gear icon


  3. On the Advanced Settings screen, adjust the interrupt time and maximum message length 


  4. Tap Save when done.

Questions? Contact us or submit a new ticket for support-related inquiries.

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