View user status in real-time from Web console
You can view users' status from your web console
Available: Solid green circle with a check mark indicates the user is online and all messages play in real-time.
Busy: Solid orange circle indicates Zello places messages in History for listening at a later time. Messages are still being received in real time, but not played as they are received.
Tip for Android phones: Zello automatically changes the status to “Busy” when the user decreases volume level to silent.
Standby: Hollow green circle indicates the user isn’t online. Missed messages will be played when the user returns to “Available”.
Tip: If users are constantly on Standby there may be network issues.
Offline: Hollow gray circle indicates the user is offline. Zello automatically changes the status to Offline when not used for seven days. The user can’t receive messages while offline.