What can I do with a dynamic channel?

Zello Dynamic channels give users access to more groups without all the unwanted noise. Similar to 2-way radios, users can choose to tune into any channel available.

An example of how Dynamic channels can be used is explained below. The goal in this set-up is to give users a channel for their own group, but also allow them to speak to other groups without having to speak to everyone in the company.

Each group in the company has their own internal Team channel. Additionally, each group has a Dynamic channel with all company users.

 

Engineers see:

 
Name of channel Type of channel Connection status Users in channel
Engineering Internal Team N/A Engineering group only
Engineering Dynamic Connected at all times All users
Front desk Dynamic Disconnected All users
Security Dynamic Disconnected All users
 
 

Front desk users see:

 
Name of channel Type of channel Connection status Users in channel
Front Desk Internal Team N/A Front Desk group only
Front Desk Dynamic Connected at all times All users
Engineering Dynamic Disconnected All users
Security Dynamic Disconnected All users
 
 

 

The internal channel is used for inside group communication. Team channels cannot be disconnected, so it's best to have one team channel per group.

If a Front Office user needs to connect to Engineering, he can connect to the Engineering channel on his list. After he is done speaking to Engineering he can disconnect

If this is the same set-up you need, you'll have 4 Team channels (1 team channel per group), and 4 Dynamic channels (1 dynamic channel per group).

To learn how to switch channel type read this article.

Questions? Email support@zellowork.com. 

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