What can I do with a dynamic channel?

 

 

Zello Dynamic channels give users access to more groups without all the unwanted noise. Similar to 2-way radios, users can choose to tune into any channel available.

 

An example of how Dynamic channels can be used is explained below. The goal in this set-up is to give users a channel for their own team, but also allow them to speak to other teams without having to speak to everyone in the company.

 

Each team in the company has their own internal group channel. Additionally, each team has a dynamic channel with all company users.

 
Engineers see:
 
Name of channel Type of channel Connection status Users in channel
Engineering Internal Group N/A Engineering team only
Engineering Dynamic Connected at all times All users
Front desk Dynamic Disconnected All users
Security Dynamic Disconnected All users
 
 
Front desk users see:
 
Name of channel Type of channel Connection status Users in channel
Front Desk Internal Group N/A Front Desk team only
Front Desk Dynamic Connected at all times All users
Engineering Dynamic Disconnected All users
Security Dynamic Disconnected All users
 
The internal channel is used for inside team group communication. Group channels cannot be disconnected, so it's best to have one group channel per team. 
 
If a Front Office user needs to connect to Engineering, he can connect to the Engineering channel on his list. After he is done speaking to Engineering he can disconnect
 
If this is the same set-up you need, you'll have 4 group channels (1 group channel per team), and 4 dynamic channels (1 dynamic channel per team).
 
To learn how to switch channel type read this article.
 
Questions? Email support@zellowork.com. 
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