How to provision ZelloWork accounts using MDM

ZelloWork now supports remote accounts provisioning using mobile device management (MDM). The solution is based AppConfig standard supported by all major MDM vendors.

It is currently supported on iOS and Android 5.0+. 

Provisioning of an account

  1. Create an XML file with Zello account configuration using the following template (replace user001, secret, and mycompany with account username, password and ZelloWork network name respectively):
    <?xml version="1.0" encoding="UTF-8"?>
    <!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN"
    "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
    <plist version="1.0">
      <dict>
        <key>Command</key>
        <dict>
          <key>RequestType</key>
          <string>Settings</string>
          <key>Settings</key>
          <array>
            <dict>
              <key>Item</key>
              <string>ApplicationConfiguration</string>
              <key>Identifier</key>
              <string>com.zello.client.main</string>
              <key>Configuration</key>
              <dict>
                <key>username</key>
                <string>user001</string>
                <key>password</key>
                <string>secret</string>
                <key>network</key>
                <string>mycompany</string>
              </dict>
            </dict>
          </array>
        </dict>
        <key>CommandUUID</key>
        <string>%GUID%</string>
      </dict>
    </plist>
    
  2. Use MDM web console to push Zello app to the target device
  3. Use MDM web console to push the configuration XML you created to the same device
  4. When Zello app is started it will automatically sign into the account you pushed. If Zello was already running when you pushed the configuration, it'll switch to the new account and sign in.

 

Questions? Contact us or submit a new ticket for support-related inquiries.

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