Enabling text messaging for the network

Text messaging is available on ZelloWork for Android and iOS users.

Texting is available for contacts as well as all channel types, including Ad Hoc channels. A single text message consumes about 500 bytes of data. Text messages sent between contacts will create a push notification for the recipient, even if offline. However, text messages sent through a channel are live and only sent to connected users on the channel. 

Android and iOS users can send text messages as described here.

Enabling text messaging on the network

Required versions of ZelloWork on user devices are:

  • Android version 4.03+
  • iOS version 4.02+

By default, texting is turned off. Admin must enable this feature from the Management Console.

  1. From the Management Console, select Settings from the taskbar 
  2. Select Common from the right side-bar 
  3. Toggle on Text messaging as shown below 
  4. Screen_Shot_2019-09-01_at_7.33.44_AM.png
  5.  Tap Save and Apply.

Questions? Contact us or submit a new ticket for support-related inquiries.

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