How users can share their location

Users on Android and iPhone are able to send their location to a direct contact or channel, including Ad-Hoc channels. Note that this is not currently possible in Dispatch Channels.

Location sharing provides recipients on Android, iPhone, and Windows PC devices an address along with a map view. 

Sharing your location 

1. Go to the talk screen of the contact you are sharing your location with
2. Tap the pull-down arrow

   

3. Select Send Location
4. Tap Send

     

5. Locations shared can be found in the History/Conversation screen. Selecting the location arrow from the Recents or History/Conversation screen will provide a map view.

      

Receiving a location on a Windows PC

Locations shared to Windows PC users will create a notification on the Recents tab. Locations will include an address and a map. 

To view the address and map:

1. Go to History through the Recents tab

   

2. Click on the Location arrow to open a map on your browser

   

To view the map:

1. Click on the Location arrow in Recents OR History to open a map on your browser as above

    

Questions? Contact us or submit a new ticket for support-related inquiries.