Enabling, uploading, and deleting profile pictures

Network administrators can enable Zello’s User Profile Picture setting through the management console. 

A few notes about profile pictures: 

  • Admins must enable user profile pictures in the management console.
  • Users can change their own profile pictures in the app. Admins can change profile pictures for all network users in the management console. 
  • Admins can delete user profile pictures via the management console. 
  • Channel pictures must be changed by an admin in the management console. Users cannot change channel pictures. 

Table of Contents

1. Admins: enabling and disabling profile pictures

2. Admins: view all user profile pictures

3. Admins: change or remove user photos

4. Admins: change channel profile pictures

5. Users: upload your profile picture

6. Benefit of this feature

1. Admins: enabling and disabling profile pictures 

  1. Sign in to your management console at yournetworkname.zellowork.com
  2. From the taskbar, select Settings.
  3. From the Common > General menu, locate the “Allow profile images to be assigned and displayed” setting. Toggle on—as indicated by a green pill—or off as desired.
  4. When finished, click Save and Apply in the upper-right corner.

2. Admins: view all user profile pictures

To view all profile pictures at once, navigate to the Users tab. Next to each individual’s username, you’ll find their photo.

Newly uploaded or changed profile pictures may take a few minutes to update. A page refresh is recommended.

3. Admins: change or remove user photos

  1. From the taskbar, select the Users tab.
  2. Click on the account's username.
  3. Under User Details, select either Clear Image or Upload New Image, depending on your intended action. If uploading a new image, ensure you’ve saved the image locally to your computer.

4. Admins: change a channel’s profile picture

    1. From your network’s management console (yournetworkname.zellowork.com), go to the Channels tab. Then, click the channel you’d like to add a profile picture to.
       
    2. Under the Channel Details box, select Upload New Image.
    3. From your computer, select the image you’d like to set as the channel’s profile picture. Then, click Upload New Image.

5. Users: upload your profile picture

iOS

  1. Tap on your user avatar, located at the top-left corner of your screen.
    Note that this icon will not be available on the PTT screen, but is otherwise available when you’re in the Recents, Channels, or Contacts tab.
  2. Again, tap the user avatar.
  3.  Select the blue camera icon, located directly above the name field.
  4. Select either Take photo or Choose existing, depending on your preference.
  5. Confirm your photo selection by tapping the checkmark. Then, tap Save
    IMG_4007 copy.png
  6. Your profile picture should now be visible to the left of your display name.

Android: 

  1. Open the Zello menu, located in the upper-right corner of your screen
  2. Select Options.
  3. Select Profile. 
  4. Tap the camera icon. Then, either take a photo or select a photo from your device. 
  5. Your photo should now be displayed next to your display name.

6. Benefit of this feature

The inclusion of profile pictures is yet another way to ensure users know who they are speaking with. Furthermore, adding pictures to both user profiles and channels will enhance recognition of the intended message recipient. This is especially beneficial when using Zello’s search function to find the recipient, as users can quickly identify the channel/contact.

Questions? Contact us or submit a new ticket for support-related inquiries.

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