Network Management Console settings for Android

ZelloWork networks are highly customizable, allowing Admins to adjust user and device settings remotely from the Management Console. To go to your Management Console, type in your network's URL: networkname.zellowork.com. For example, if your network is named "mycompany59", the URL would be "mycompany59.zellowork.com". Sign-in with the username of admin and your password.

Accessing console settings 

  1. From the Management Console, select Settings from the taskbar.
  2. consolesettings.png
  3. From the right side-bar, select Android.

NOTE: Settings noted with an asterisk * below can be set as the default using the Management Console. Users can change the default setting on their device and it will stay in effect until the user logs off. Once the user logs back in, the setting reverts back to the default on the Management Console.

Android settings 

Any settings changed here will affect all users on the network with Android devices.

General settings

Bring to the foreground when receiving*: A user may switch to other apps when not using Zello. When someone contacts the user, this option brings the Zello app to the foreground.

Turn display on when receiving: In order for this setting to work, Bring to the foreground when receiving must be on. This will turn the screen on when a message is received.

Automatically activate a contact: Connects to contact automatically when a message comes in.

Notify about all unanswered calls: Receive an alert for unanswered calls.

Automatically connect channels: Connect the user to the channels as soon as they sign in.

Sort channels by status: Places connected channels at top of Channels list. The default is to list alphabetically.

Recording amplifier (dB)*: Adjust recording volume in decibels.

Playback amplifier (dB)*: Adjust playback volume in decibels. 

Noise suppression: Reduce background noise when recording.

PTT key code override:

Headset sequence mode:

Use specialized wired PTT speaker-mic or headset:

Use Bluetooth Classic (SPP) for the AINA Voice Responder button:

Keep-alive interval (mobile)*This is the polling time between the app and the service. A longer time polling time uses less bandwidth and improves battery life for those using the Android device. A shorter polling time keeps the user status display current and may improve connectivity. For most users, the default value should work fine. Options are s for seconds and m for minutes.

Use TCP only (mobile)*: Speeds sign in and improves cellular connection reliability. However, it may delay receiving messages in real-time.

Wake the device to keep Zello connected (experimental): Prevents user devices from going into sleep mode.

Keep-alive interval (WiFi)*This is the polling time between the app and Wi-Fi. A longer time polling time uses less bandwidth and improves battery life for those using the Android. A shorter polling time keeps the user status display current and may improve connectivity. For most users, the default value should work fine. Options are s for seconds and m for minutes.

Use TCP only (WiFi)*: Speeds sign-in and improves Wi-Fi connection reliability. However, it may delay receiving messages in real-time.

Status lockdown: Prevents users from changing "Available" status.

Hide on inactivity: MInimizes the Zello app if it has been inactive for the selected length of time. This does not log the user off. 

History text message size:

Location sharing: Allows users to send their current location to another contact.

Maximum number of locations in the history:

Auto-run on startup: The Zello client app starts automatically when the user turns on the device.

Set Zello status to Busy when phone is in silent mode: Automatically changes status to Busy when user puts phone in silent mode.

Allow messages playback during phone call:

Disable per user volume adjustment:

Disable option to mute selected users and channels: Prevents users from muting other users and channels.

Playback buffer:

Call pre-setup: Allows faster call setup for repeated calls to the same contact. Uses more data.

Asynchronous message delivery (experimental): Reduces call setup latency for one-to-one calls.

Local History  

Enable history: When checked, Android app saves messages in History. If unchecked, it prevents the Android app from storing messages.

Protect history: Prevents history from being deleted on Android devices running Zello.

Maximum voice history size: 

Maximum number of images in the history:

Maximum number of call alerts in the history:

History playback auto-advance:  Automatically plays the next message in History. If unchecked, the user has to play each message in History by selecting the message.

Alerts

You can turn these alerts on or off:

Alert volume (beta):

Ready to send beep (beta):

Talk button-up beep (beta):

Delivery delayed beep (beta):

Incoming message beep:

Incoming message beep while busy (beta):

End of incoming message beep (beta):

Call alert beep:

Default contact selected beep (beta):

User text beep:

Channel text beep:

Repeat call alert signal: Alerts user more than once when receiving a call. Select the number of times to repeat the alert.

Call alert repeat interval: Select the amount of time between alerts.

Image received beep:

Location received beep (beta):

New conversation beep:

Connection lost beep (beta):

Connection restored beep (beta):

Error beep (beta):

Vibrate when ready to send (beta):

Vibrate on incoming message (beta):

Vibrate on missed message (beta):

Voice quality

Samples per second: This is a Speex codec setting. Refer to the Speex Codec manual for more information. It’s best to leave it as is unless you’re familiar with this.
                                                                      
Bitrate: This is a Speex codec setting. Refer to the Speex Codec manual for more information. It’s best to leave it as is unless you’re familiar with this.
                                                          
Frames per packet: Frame size must be <=120. 
 
Frame size: Frame size must be <=120. 
                                              
Jitter adjustment threshold (%): Controls the dynamic buffer size algorithm. Higher values reduce the chances of breaks in communication. Lower values reduce latency at the expense of increased probability of breaks in incoming messages.
 

Questions? Contact us or submit a new ticket for support-related inquiries.

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