Web Admin and Common Network Management Console Settings

ZelloWork networks are highly customizable, allowing Admins to adjust user and device settings remotely from the Management Console. To go to your Management Console, type in your network's URL: networkname.zellowork.com. For example, if your network is named "mycompany59", the URL would be "mycompany59.zellowork.com". Sign-in with the username of admin and your password.

Accessing console settings

From the Management Console, select Settings from the taskbar.
From the right side-bar, select Web Admin or Common. These settings affect all devices on the network, regardless of platform.

NOTE: Settings noted with an asterisk * below can be set as the default using the Management Console. Users can change the default setting on their device and it will stay in effect until the user logs off. Once the user logs back in, the setting reverts back to the default on the Management Console.

Web Admin settings

Any settings changed here affect all users and channels on the network, regardless of device or platform.

Use Tags for Web Admin access: Turning on tags allows you to assign Sub-Admins to different user groups within your company's network. The more tags administrators have, the greater the restriction. This is because they will only be able to view and control those users and channels with the exact same tags. If some administrators have one tag, they will be able to see the users with that tag. If other administrators have two tags, they can only view the users with the two tags.

You can do a lot of things with tags. In fact, non-admin users might find it useful. For example, you can tag people who work in maintenance. Once you have a maintenance Sub-Admin, the person will be able to make changes to all users tagged with "maintenance," instead of having to wait for the primary Admin to make these changes. (See tagging article.)

Enable limited access users:

Use regular captcha instead of Google reCAPTCHA:

Expiration time for SignOn Links: Designates how long to keep SignOn Links active after their creation. The default is 48 hours.

Send credentials in new user invites:

Common settings

Any settings changed here affect all users and channels on the network, regardless of device or platform.

General

Image messaging: Enables image sharing by users.

Text messaging: Enables texting by users.

Call alert messaging: Enables call alerts between users.

Allow profile images to be assigned and displayed: Allows users to create and post profile pictures from their device. Admins can review and remove pictures, but cannot post user profile pictures.

Allow Ad Hoc group conversations: Allows users to create Ad Hoc groups for private conversations on-the-fly with other users.

Send notifications on multi-device login:

Disable TLS:

Channel messages can be interrupted after: Time after which users can be interrupted by other users. This is a network-wide setting. For individual channel interrupt times, go to Channels, select the channel and tap on the Settings icon (gear).

Strong passwords

Sets minimum requirements for valid passwords.

Enforce password complexity:

Password minimum length:

Must contain uppercase and lowercase letters:

Must contain at least one number:

Must contain at least one nonalphanumeric character:

Location tracking

GPS Location Tracking: Enables location tracking for the network. In general, enabling tracking will increase battery drain on devices.

Location report interval: How often to display location reports. If only periodic reports are needed, use the Auto (power-saving) option to reduce battery drain.

Enable tracking only when plugged in: Use to prevent battery drain.

Enable tracking only when battery level is above: Use to prevent the battery from being depleted by tracking.

Emergency Alerts

Assign a channel for emergency notifications:

Emergency button press delay:

Require confirmation before sending an emergency alert (beta):

Questions? Contact us or submit a new ticket for support-related inquiries.

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