Closing calls automatically after a set amount of time
You can now configure the dispatch app to automatically close idle calls after a set period of inactivity. The feature is not enabled by default, so you must enable it in the application settings to auto-close the calls.
Steps to enable auto-close idle calls in the Dispatch Hub app:
- Make sure your Dispatch Hub app is running version 1.4.0 or newer
- Click Settings
- Change “Automatically close idle active calls” to the desired timeout value (see below)
After enabling this feature, any calls that stay in the Active list will automatically close after the select period of inactivity (no calls, inbound or outbound).
Important to note: There is currently no indication that the call was closed automatically, it will simply disappear from the active list.
This feature is currently available as a local setting only, not from the management console.