Which types of notifications require ‘Display Zello over other Apps’ permissions on Android?

To fully utilize some of Zello's features, it is necessary to turn on the "Display Zello over other Apps" permission on your Android device.

Available for Zello Work users only 

Emergency calls

This permission allows you to receive Emergency Alerts when using another application and/or if Zello is running in the background.

Automatic Shift Cancellation

If your team uses the Shared Devices function, this permission allows your shift workers to see the Shift Cancellation Countdown and cancel it, if necessary. 

Available for Zello Free and Zello Work users

Overlay Button 

Overlay buttons allow you to create a talk button that shows on top of other apps for a specific conversation, either 1:1 or in a Channel. 

Show on Incoming message

When using another application, this permission allows the Zello app to come to the foreground when there’s an incoming voice message.

Questions? Contact us or submit a new ticket for support-related inquiries.