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    Felipe Fernandes created an article,

    Using Zello Overlay Buttons on Android

    Overlay Buttons allow you to create a talk button that lays on top of other apps for any conversation you want. This means that now you don’t have to leave your other workflow to keep talking with ...

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    Felipe Fernandes created an article,

    Remove account information from device upon sign out/exit

    The Zello app saves the user account information by default to make it easier for users to stay logged in so they don't miss any messages. Unless you sign out from Zello, the app runs in the backgr...

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    Felipe Fernandes created an article,

    Hardware push-to-talk button behavior customization

    Zello is often paired with numerous ruggedized devices that have dedicated hardware PTT and SOS button(s). In most instances, you may need to run other business applications on the device while sti...

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    Felipe Fernandes created an article,

    Assigning Default Channel or Contact

    Default channel (contact) allows users of Zello app on Android to skip a step of selecting a contact or channel to talk before making a push-to-talk call with hardware or screen button. It could be...

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    Felipe Fernandes created an article,

    How do I disable profile pictures?

    Starting from April 1, 2020 Zello Work will allow users of all existing customers to set their profile picture using Zello app on their mobile device. If you don't want to allow this feature please...

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    Felipe Fernandes created an article,

    Setting up Favorites

    For those customers with a large number of contacts and/or channels, it can often take time scrolling through the list or searching for who you want to speak with. Although you may find the Recents...

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    Felipe Fernandes created an article,

    Channel Broadcasts

    Broadcasts allow dispatchers to communicate with the entire channel all at once. There are two types of broadcasts supported: Voice: talk to all users currently connected to the channel Alert: sen...

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    Felipe Fernandes created an article,

    Closing calls automatically after a set amount of time

    You can now configure the dispatch app to automatically close idle calls after a set period of inactivity. The feature is not enabled by default, so you must enable it in the application settings t...

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    Felipe Fernandes created an article,

    Display Name Workaround for Dispatch Hub

    Currently, only the Username shows up for active users in the Dispatch Hub app. If you would like to see Display Names instead, you can simply create a Hidden channel for these users.  Log in to y...

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    Felipe Fernandes created an article,

    Transitioning to Dispatch Hub

    This guide is meant to help you understand the steps needed to migrate from using the legacy Zello desktop app to the Dispatch Hub. After performing these steps, we hope you will be able to realize...