Admin Management Console
Information about the ZelloWork Management Console, the central dashboard where Admins can create, edit, and manage all network users, devices, and channels.
- Using the Console
- ★ Dispatch Analytics: an overview
- ★ What is Zello Work?
- ★ How does Zello Work differ from the Zello consumer app?
- ★ Can I do a trial of Zello Work?
- ★ Getting Started Guide for Zello Work
- ★ Sending in problem reports to Zello Support
- See all 53 articles
- Setting up Channels
- ★ Adding and setting up channels for the network
- ★ Choosing a channel type
- ★ Changing your channel type
- ★ What is the ‘Everyone’ channel?
- ★ Setting up User Roles to manage users in a channel
- ★ Using Ad Hoc channels for group conversations
- See all 18 articles
- Console Settings
- ★ ZelloWork Management Console Settings Guide
- ★ Network Management Console settings for Android
- ★ Network Management Console settings for iOS
- ★ Network Management Console settings for Windows PC
- ★ Network Management Console settings for Windows Mobile
- ★ Web Admin and Common Network Management Console Settings
- See all 30 articles
- Making Payments and Modifying Subscriptions
- ★ ZelloWork Pricing
- ★ Modifying subscriptions for users, premium features, and payment method
- Can I change my Network Name?
- How do I update my payment information?
- Is ZelloWork a one-time purchase or subscription?
- Adjusting the number of users on a subscription
- See all 8 articles
- On-premise Server
- ★ Does Zello offer a non-hosted business solution?
- ★ What hardware does the On-premise Server require?
- ★ What firewall ports do I open for the On-premise Server?
- ★ Is the On-premise Server license a one-time purchase or subscription?
- ★ Is the On-premise Server automatically updated when a new version is available?
- Updating Zello Enterprise Server
- See all 9 articles
User Guides and Settings
User guides and settings for Android, iOS, and Windows PC.
- Dispatch Hub
- Adding Dispatchers and Drivers to a Dispatch Channel
- System Requirements to use Dispatch Hub
- Team and Dynamic Channels on Dispatch Hub
- How to Use Dispatch Hub for Mobile (iOS and Android)
- How to view Message History on Dispatch Hub
- How to adjust a user's volume on Dispatch Hub
- See all 18 articles
- General information
- ★ How to use the Call Alert function
- ★ What Bluetooth and wired accessories will work with Zello?
- ★ Adding and editing display names on shared devices
- ★ How users can share their location
- ★ Sending text messages from user devices
- ★ Muting users and channels
- See all 14 articles
- Android
- ★ Mapping a device button on Android
- ★ Unlocking your Android device when messages are received
- ★ Using VOX (voice-activated) mode on Android
- ★ Preventing Android 6.0+ devices from disconnecting in the background
- What is the Auto-Volume Feature? (Android Only)
- How can I disable Google Assistant?
- See all 18 articles
- iOS (iPhone, iPad, iPod)
- iOS 14 and Zello
- How to use the Shared Devices function on iOS
- Impacts to Zello from iOS 13 and future iOS versions
- Switching from a free Zello user to ZelloWork user on iPhone
- How does 'Remote control' work on iPhone?
- iPhone Zello Work Start Guide
- See all 7 articles
Premium Features
How to purchase and use premium features available to ZelloWork users.
- Premium Maps and Location Tracking
- How does Location Tracking work?
- How long is Location History kept?
- Why is a user's location outdated or unavailable?
- How to push-to-talk from the map
- How to open a user's location from the PC app
- What are Premium Maps?
- See all 9 articles
- Message Vault
- ★ What is the ZelloWork Message Vault?
- ★ Downloading messages and exporting metadata with Message Vault
Certified Accessories
Third-party accessories that are tested and certified to work with Zello and ZelloWork. See the full list at https://zello.com/accessories
- Rugged/Specialized Phones
- ★ Setting up the RugGear RG650
- ★ Setting up the Honeywell Dolphin CT60 for PTT
- ★ Setting up the Sonim XP3, XP3plus, and XP5s devices
- ★ Mapping the PTT button on CAT phones S30/S40
- ★ Mapping the PTT button for DuraForce XD and PRO
- Setting up the RugGear RG725
- See all 17 articles
- Network Radios
- ★ Configuring the Telo TE390 for Zello
- ★ Configuring Zello on a Talkpod N50 network radio
- ★ Configuring Zello on an Inrico T199 or TYT W700 network radio
- ★ Setting up the Telo M5 network radio
- Headsets
- Can I choose an audio source from the dispatch hub?
- Setting up a BlueParrott PTT headset button
- Plantronics Voyager Zello Android Support
- Plantronics Voyager Legend Support
- David Clark noise cancelling headset
- MobiFren headsets
- See all 7 articles
Partner, Vendor, and Developer Information
Information for software/hardware partners, manufacturers, and developers of other applications who want to integrate ZelloWork
- API, SDK, and Integration Information
- How to Migrate to the Universal Zello Android application for SDK customers
- How to Migrate to the Universal Zello Android application
- How to get your accessory listed on the Zello website
- Integrate a device hardware button with Zello
- How does the server API work?
- Is there any way to authenticate without the API key?
- See all 11 articles